F.A.Q.

If you don't find an answer to your question here, please contact me.
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When are you open?
Palmer Pond Botanicals is no longer at the Canal Street cottage. For now, purchases can be made online through the website or by contacting Rebecca. Local orders may be picked up or delivered. What if I need something at a time you are closed?
Feel free to contact me anytime and I will be happy to assist you.
Can I order online and pick up my items at your place instead of paying shipping?
Absolutely! Just make a note on your order (you'll be able to do this during checkout) and I will email, call or text you(if you leave a phone number) with the address when your order is ready for pick-up.
May I host a private event?
I am happy to work with you to cater a private spa or workshop at the location of your choosing.
Do I need to schedule a consultation if I just have a quick question?
Contact me with your question and I will respond as soon as I am able. If your inquiry requires more in depth discussion, then I will suggest making an appointment at that time.

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Can I get a custom preparation?
Please contact me to make a custom formulation.